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Order Cancellations

Order Cancellations: 

Mohr-Toys.com considers all sales to be final but we acknowledge that there may, from time to time, be an accidental order placed.

I you placed an order in error, we want you to take care of this as soon as possible.

If you cancel an order within 1 hour of being placed, we will do this for you, as a courtesy for no fee.

 

For in-stock Items:

No order may be cancelled once fulfillment has been processed.  Please refer to Shipping & Returns. 

If you cancel an order prior to fulfillment there is a 20% order cancellation fee not to exceed $20.00.  Shipping & Handling is not included and fully refunded.


For Pre-Order Items:

No order may be cancelled once fulfillment has been processed.  Please refer to Shipping & Returns. 

If you cancel an order prior to fulfillment there is a 20% order cancellation fee.  Shipping & Handling is not included and fully refunded.

*If, for any reason, we are not able to fulfill your order by the specified date you will receive a full refund.

 

For Special Order Items:

Special order items may not be cancelled.  If there is a manufacturing error that we missed, we will work with you to make it right.  Shipping & Handling is not included and fully refunded.


We're sorry to see you go.  Mohr-Toys.com thanks you for your patronage and hopes to see you again.